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Compliment speediness7/26/2023 ![]() Explaining alternative means for making complaints, such as by phone, mail, and via the department’s website.Providing an informational brochure about complaints.Providing referrals to individuals and/or locations where such complaints can be made in person.Calling a supervisor to the scene to document the complaint or compliment.The Internal Affairs Section is responsible for providing informational brochures for public display to the applicable divisions, in both English and Spanish.Įmployees will provide assistance to individuals who express the desire to make complaints against any department member. The department makes procedures for lodging complaints against the department and its employees readily available to the public through its website, as well as through informational brochures available at the Police Operations Center and patrol substations. We also accept complaints or compliments from outside agencies or third parties reporting on behalf of others.Ĭomplaints or compliments may be received in person, over the telephone, in writing, via electronic mail, and/or via the Internet, and may be made anonymously or by any other means without regard to the source or the time that has passed since the alleged incident occurred. Although you can file a complaint or compliment anonymously, it is helpful if you provide a phone number or email address so an investigator can follow up to obtain additional information that may be crucial to the investigation. Who Can File a Complaint or Compliment?Īnyone can file a complaint or compliment. Violations can range from unprofessional behavior to biased policing to excessive force. ![]() ![]() The Colorado Springs Police Department’s Internal Affairs Unit processes allegations of misconduct involving Colorado Springs Police Department (CSPD) employees. This number is staffed 24 hours a day, every day.įile a Complaint or Compliment What is a Complaint? ![]() To report all other crimes or if you have questions, please call the non-emergency number, 71.To report a life-threatening emergency please Dial 911. ![]()
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